• This package cost is based on national USD rate at Rs. 69/-, the bench mark rate taken uniformally as USD is too much volatile and can’t be changed in itinerary / handout frequently. This is the HDFC Bank TT Selling rate taken at which the Bank will be making remittance to vendors abroad through Telex Transfer for land-arrangements etc. Please don’t get confused with the Inter Bank rate or Currency buying / selling rates being quoted on Currency rate sites or Bank’s Currency trading site.
• To avoid impact of future fluctuation you can get the package cost freezed by making 100% payment of package cost adjusted at the prevailing TT selling rate of HDFC Bank at time booking or within 5 days of it. There will be Rs. 500/- (pp) extra towards Remittance & Bank transaction charges payable as remittance will be sent separately for & on your behalf.
• Else, if you choose to make payments as per Schedule of Payment given in itinerary - at time of full & final payment the TT selling rate prevailing at that time shall apply.
• Kindly be informed that the Tourism Tax imposed by The Royal Malaysia Customs Department will commence on 1 Sep 2017. Malaysian and permanent residents will be exempted from paying the tax, while foreign tourists will be charged a flat rate of RM13 per room per night for all hotel classifications.

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• Similar * means the hotels with per night room tariff differential in the range of ten-fifteen Dollars.
• Normal hotel check in time is 1400 - 1600 hours and check out time is 1000 - 1200 hours
• Package cost is subject to change until full confirmation for package tour.
• Rooms are subject to availability.
• Room type (double or twin is Subject to Availability and is at sole discretion of the hotel)
• Itinerary is just indicative. Do not consider it as a Final Schedule. Date & Time of Tours can be changed by Local Agent / Tour Operator.
• All transfers tours based on Seat-In-Coach (SIC) basis (Shared Basis).
• Dinner coupons are of Indian restaurant based on buffet or set menu basis, outside hotel, without transfers.
• PAN card copy required for billing.
• The cost of outbound package tour is payable in convertible foreign exchange (subject to RBI/GOI regulation) except cost of ticket. Package Cost includes (Ground handling charges) Dollar segment, which will be taken out of your BTQ (Basic Travel Quota)
• The tour cost does not include any Travel Insurance Premium, but we strongly recommend Travel Insurance.
• No tour guide/Escort accompanies our groups from India to aboard & back to India.
• Selection of seats in Airline is subject to availability and is at sole discretion of the airlines.
• As of now we are not holding any service, it is Subject to Availability. Booking process will start only after receiving booking amount.
• Above tour prices are subject to change in the event of increase in hotel room rates levy by the hotel especially during peak season/holiday surcharge and major events/fairs and convention.
• Tour is in group & one may have to wait intermittently for transfers especially for pick-up and dropping as transfers services are used for other group tourists too.
• The time schedule fixed by the local tour operator should be strictly adhered to. For any inconvenience, loss or consequence suffered due to tourist’s failure to keep the local tour operators timings, the tourist alone would be responsible. Please also note that unlike in the case of individual tailor made tour packages; you might have to adjust timings for the sake of general member of your tour group. Hotels mentioned now are only proposed at the moment. The hotel named in the service voucher shall be final.
• This intimation supersede all previous offers by Company and any verbal communication or offer made earlier by any of our representatives.

Condition Apply (refer Terms & Conditions)
• The aforementioned description is just for informative purpose. Final package tour components shall be mentioned on the voucher at the time of finalizing the tour package. The travel tour components mentioned here are subject to change at last minute variation that may occur due to factors beyond control of the Company
• It is entirely your responsibility to check the Service Voucher(s) / Tickets / Visas / Insurance Policies carefully on delivery thereof and to let the Company know immediately in the event of any error.
• I have gone through the content details and all mentioned terms & conditions and I accept package which fits into my budget and requirement.


Fog Alert Notice: Company will not be liable to any passenger for refund, compensation or claim for shortage of tour days shown in tour itinerary or any cancellation, route change or postponement or delay of any tour of any airlines due to any reason including fog or bad weather and the tickets are issued to the above condition also. Kindly be advised that company cannot be held responsible for any Cancellation or Delay of Flights due to Fog or any other technical reason. It’s Airlines responsibility to provide the suitable connection in such conditions. Also be advised we cannot be held responsible for Refusal / Denial of Visa and applicable cancellation charges will be charged.
Note of Caution before Booking of Package / Travel tour Component:-
Travel tour packages/travel tour components that you are intent to book from us are of such nature where one has to undertake considerable amount of walking and physical activity to enjoy them. All tours involve long hours of travelling and some tour components may include theme park activities such as speed boat rides, balloon rides and other adventure sports which are suitable only for medically / physically fit persons. We therefore, forewarn Heart patients, Pregnant women, Senior citizens, persons those requiring special care, Patients of respiratory disorder, persons suffering from arthritis, blood pressure and diabetes, not to undertake tour. There will be no medical help that can be provided during such tours. It is therefore advised not to venture if any person requires special medical attention during the tour. There is no luggage assistance and it is expected every tourist to manage his own luggage. Some of the tourist products are without elevators / escalators and one may has to use stairs.
Inspite of the above mentioned warning tourist who undertakes tour at his own volition and risk, our company will not be responsible for any medical complication that may arise during the tour. Not only this, one has to be medically fit and energetic to undertake tour packages. You must therefore satisfy yourself by undergoing medical checkup and obtain medical fitness certificate from your registered medical practitioner.
By giving an advance deposit or by signing the Terms & Conditions or even by accepting the Itinerary a contract is formulated between the Client and the Company, authorizing Company to hold space for you in groups which are schedule to travel on a specific date and a space is also reserved for you in Airlines, Hotels and Coaches. If there is any change in your plan and your request for cancellation, shall be subject to our cancellation policy.
Additional & over-riding Terms & Conditions for Group Packages:-
• This tour is at budget provided for. You can go for higher value tour components at much higher rates. You can explore about the same with our sale executive.
• The purpose of itinerary is to cover the events mentioned therein. City tours are drive through the city with few photo stops.
• There are no choice for hotel as we have to arrange hotel taking into consideration itinerary in the given budget. You are requested to visit website of hotel for more details. Check in is normally 2 - 4 PM while, Check out around 12 Noon. Meals are with pre-set menu.
• Itinerary may be changed by tour manager while execution of the tour. Hence do not fix your own programme at all as itinerary is subject to change.
• If you are senior citizen or/and differently abled person or person with special need then you must not venture at all as tours are without any attendant to provide any kind of support or assistance during the tour. There will be no medical assistance and in event of any requirement one has to depend upon local facility at his/her own expenses. We therefore advise you to carry sufficient contingency funds. It is a must to have Travel Insurance with required medical insurance cover.
• PAN Card number and also valid email id is necessary to initiate booking. Apart from this your full cooperation for KYC (Know Your Customer) is mandatory. No cash payment will be accepted in violation of government guidelines and without disclosure of its source.
• Processing charges applicable at 5% of package cost if booking is withdrawn before confirmation booking reference number is communicated from our end. Thereafter cancellation charges applicable as per Terms & Conditions of Booking given elsewhere in itinerary / handout.
Please note that we do not have any Branch or Franchise neither do we authorize anyone to collect payments on and our behalf nor we authorize anyone to use our name, logo,email ids i.e. @dpaulstravel.com, @dpauls.com or our website. If in case of any suspicious email or suspicious person contacting you, impersonating to be speaking from our company, please confirm the same by reaching our office. We request you to visit our office to know in detail about this package & other packages too.

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• Cancellation Policy applicable for booking done as Guarantee Booking
  This is to inform you, prior to confirm your booking which need guarantee booking that our normal cancellation policy mentioned immediately hereunder will not be applicable for your booking.
  Cancellation Policy
  Cancellation charges per person will be applicable as following:
  • If cancellation is made more than 30 days prior to departure, 25% of tour cost shall be deducted.
  • If cancellation is made 30 to 15 days prior to departure, 40% of tour cost shall be deducted.
  • If cancellation is made 14 to 03 days prior to departure, 80% of tour cost shall be deducted.
  • If cancellation is made 03 to 01 days prior to departure, 100% of tour cost shall be deducted.
  • In case passenger is no show at the time of departure, 100% of tour cost shall be deducted.
  • Cancellation charges for Cruise booking shall apply as per cruises cancellation rules. It will be extra than the other cancellation charges.
  • Cancellation charges for Air Asia or any other low cost carrier ticket booking shall apply as per Airlines cancellation rules. It will be extra than the other cancellation charges.
  
  Your booking is having travel tour components which need Guarantee Booking, which means No Cancellation will be allowed once booking is made for you. Therefore general cancellation policy mentioned above will be superseded by the following cancellation policy:
  If cancellation is made any time once the booking is confirmed irrespective of number of days prior to departure, for any reason whatsoever, 100% of tour cost shall be deducted.
• Also I certify that all the travelers have passports with validity period as applicable for this destination, has no observations or if any it is to be brought to your notice. The passport is in perfect condition without any defect & has sufficient empty pages. Visa granting is the sole prerogative of the Embassy.
I have gone through the entire itinerary and other details, understood the same and now I agree to all the Terms & Conditions and abide by the same.

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